Working closely with the customer, the Sales Associate is in constant interaction with consumers explaining product benefits and fulfilling customer needs well maintaining an established sales target determined by the Store Management . The Sales Associates role is combined with store maintenance activities such as stocking shelves, merchandising and general housekeeping.

Tasks and Responsibilities:

• Providing professional customer service and employee support
• Projecting a positive reflection of the Corporate culture and objectives
• Ability to work in a team environment to achieve common goals
• Maintaining composure and work effectively in a fast-paced environment
• Complete tasks according to instructions and demonstrate responsibility for outcomes
• Approachability
• Punctuality
• Effective written and oral communication skills

Key Competencies:

• Retail Experience
• Ability to work in a team environment to achieve common goals
• Maintaining composure and work effectively in a fast-paced environment
• Complete tasks according to instructions and demonstrate responsibility for outcomes
• Self Motivated
• Approachability
• Punctuality
• Goal oriented
• Honest
• Reliable
• Innate Fashion sense

A Store Manager`s position is to improve the commercial performance of the store by increasing its turnover and maximizing profitability. Achieving performance objectives will require action in one of the main areas of retail activity: store operations; human resources; finance; buying; customer care; marketing; logistics and administration.

Tasks and Responsibilities:

• managing and motivating a team to increase sales and ensure efficiency
• managing stock levels and making key decisions about stock control
• analyzing sales figures and forecasting future sales volumes to maximize profits
• analyzing and interpreting trends to facilitate planning
• dealing with staffing issues: interviewing potential staff; conducting appraisals and performance reviews; and providing or organizing training and development
• ensuring standards for quality, customer service and health and safety are met
• resolving health and safety, legal and security issues
• responding to customer complaints and comments
• promoting the organization by communicating Company initiatives, goals and activities

Key Competencies

• Store supervision ( min 3 years)
• Retail background (sales ability)
• Proven track record (growth/profitability)
• Communication skills ( verbal and written)
• Self motivated
• Planning and organizing
• Initiative
• Decisive
• Extrovert/confident/outgoing
• Motivational/inspirational
• Team player/supportive
• Corporate fit
• Fashionable